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Beware Of This Company!
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I wish I had read the reviews posted here before trying to do business with this company. Everything posted by the other customers is TRUE. I mailed my Ipod (with a $49 prepaid fee) for battery replacement to IBD on Nov.18, 2012. On Nov.30, 2012, after I emailed IBD to find out status, I got an email saying they had received it and would send it back as soon as part was installed. I received it around 12/12/2012, and 2 week later it was totally dead. It would not even take a charge. I contacted IBD (email) with the problem and asked for shipping address (which was not provided) and I was told to send it back. I used the address on the original mailing. I did so on 1/3/1013 at my expense of $10.50 (UPS). They had moved with no forwarding address and no one answered their phone ( I tried calling and UPS tried calling), and I received it back unopened 2/4/2013 (UPS). By email, I was told I would have to prepay another $29.95 for them to replace battery because I was now past the warranty deadline. I don't think they even replaced the original battery. Best of luck if you use these frauds.
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