private n.'s review of Mochahost

Mochahost

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Complaint Posted 3/3/2011
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Review 3/3/2011
MOCHAHOST.COM WARNING! 1. FALSE ADVERTISING - They claim they offer unlimited domains, unlimited space and unimited bandwidth. But they will 2. SUSPEND YOUR ACCOUNT ANYTIME at will without warning and try to force you to upgrade your account. They do not give you unlimited bandwidth nor unlimited storage. This is false advertising which there should be a class action lawsuit against mochahost.com. 3. NOT HELPFUL online support - The online tech support is completely useless and they will terminate the chat as fast as they can and just tell you to write a support ticket. 4. NO PHONE. You cannot call them. This is one big warning sign for you. If you request they call you, you might have to wait a long time if they even call you back. 5. NOT FRIENDLY customer tech support. They are only friend before you sign up. 6. Mochahost DOES NOT ADMIT FAULT. No matter how you prove there is a problem with the server, they will try their best to tell you nothing is wrong. Perhaps this is their way to avoid any lawsuit or compensation for server down time and problems. They will find ways to blame your codes or anything possible so that they can avoid the responsibility. When you prove it to them, they will still not admit error, tell you they cannot help you, and then ask you to write a support ticket. If you want an honest webhost, this isn't it. In fact, this is one of the least honest host we have dealt with in the past 10 years. 7. Their SERVERS ARE NOT STABLE. The server has stalling issues or downtime about one time every two weeks on average. 8. Mochahost just DOES NOT CARE ABOUT THEIR OWN CUSTOMERS. If you want to try them out, sign up for a short time period and you'll know exactly why Mochahost gets the most complaints of all web hosting companies. 9. PLEASE CHECK THE BBB (Better Business Bureau) to read their negative reviews and also make a complaint against Mochahost. 10. PLEASE SUE MOCHAHOST for their mistreatment and for being unethical. You can email me at elawcase@gmail.com and the more complaints the better for a CLASS ACTION LAWSUIT AGAINSTS MOCHAHOST.COM.
 
 
 
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Additional Business Information
Hours   Phone   (888) 816-6242 Address   2880 Zanker Rd #203
San Jose, CA 95134
Website   http://www.mochahost.com Email   jt@mochahost.com
Contact   Jim Savov Other  
 
 
 
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