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Review 12/22/2009
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WHAT A SCAM!!!!!! I was drawn in by their "Try it Risk Free" and "Risk Free Trial" making you think it is product sample. First mistake. The merchandise was shipped but before I was able to receive the merchandise I have been charged for 2 products to the tune of $79.95 each. Of course it was not disclosed on the website that there would be a charge for that amount. As soon as I found the charges I called Natural Source Store but was not able to get through. Several attempts were made before I was able to get through and then was on hold for some 10 minutes before speaking to customer service. Which informed me that they would not refund my money, even though the product has not been used. I also tried finding the original website in which I ordered and it is not to be found, but it has been changed. I wonder why.
Good business is that if a customer is not satisfied, you should be able to return it for full refund or partial if the product was used.
I am more than willing to return the unopened products for a full refund but they insist they will not authorized such a return. The amount that is charged for such a small amount is off the scale.
This is happening to a lot of people. When I called my credit card company they knew all about it.
This is not just a mistake made on my part, but this company is taking advantage of many people.
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