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I do not recommend this company
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1/1/13 Update: As other Yelpers note...they are bullies. I had a poor experience I they cannot graciously apologize and accept it. They continue to harrass me by email and are now threatening to defame me by post that I am a bad customer. How is that possible since I never even used the service...only felt they had the worst customer service ever...and it should be obvious to you all.
ZERO stars. I filed a complaint on behalf of my friend with the Better Business Bureau. Then I get an email, apparently from one of the partners, Jon Laurent. In my opinion he was not sincerely apologetic and basically tried to make me look like I was "bullying" the company by filing a complaint. This is absolutely the worst company I have ever dealt with in my entire life. MY RECOMMENDATION: DO NOT USE THIS COMPANY. God forbid you have a complaint...they totally make you feel like you did something wrong for complaining...THEN...this Jon Laurent would not stop emailing me after I requested that he not. I'm filing a second complaint with the Better Business Bureau on this harassment.
They did not listen to anything I had to stay, accused me of bullying, and did not honor my request, twice, when I asked that they no longer contact me. Steer clear!
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Business's response - by SpeedLA Datingon 1/1/2013
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We have tried to assist Ms. Kulik but have been unable to. Ms. Kulik became very upset at the below e-mail on behalf of her friend;
"Hi Megan,
Yes - you responded on Mon, Nov 5, 2012 at 4:51 PM and stated 'Thank you for getting back to me. You can use this email to get ahold of me.'
Regardless - you are confirmed :-)
Thanks!"
This e-mail resulted in Ms. Kulik becoming irate and posting multiple reviews on multiple review sites and several complaints with the BBB. We are BBB Accredited with an A rating. We find it unfortunate that individuals find such satisfaction in such behavior.
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