Complaint
Posted 12/12/2022
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1 Review
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Trustlinker since 12/12/22
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POTWIN, KS
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Worst feeling shoes I've ever had!
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Definitely the worst feeling shoes I've ever had on. It feels like I'm wearing a pair of high heeled bricks on my feet! I should have returned them for a refund right away, but I thought I would give them a fair shake.
I imagine I've put 15-20 mil... Read More »
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Complaint
Posted 11/4/2022
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1 Review
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0 Question
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0 Answer
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Trustlinker since 11/04/22
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AKRON, OH
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Complaint
Posted 9/13/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/13/21
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VICTORIA, TX
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Complaint
Posted 6/2/2021
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1 Review
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0 Question
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Trustlinker since 06/02/21
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LOVES PARK, IL
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Poor Customer Service
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I have been waiting for almost TWO MONTHS for my shoes to be returned after I requested a larger pair. The customer service employees have no idea why my shoes have not been sent to me and they are not doing anything to send me my shoes. I have no... Read More »
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Complaint
Posted 9/8/2020
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1 Review
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0 Question
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Trustlinker since 09/08/20
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WATERLOO, IL
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Company will rip you off
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Whatever you do, do not buy from this company. They advertise a return policy but unless they are"like new" you can't get a refund. Which means that, if you wear them at all, you are screwed. No respectable company works like this. Read More »
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Complaint
Posted 6/29/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/29/20
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GILBERT, AZ
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Complaint
Posted 11/8/2018
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1 Review
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0 Question
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0 Answer
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Trustlinker since 11/08/18
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GERMANTOWN, MD
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NEVER RECEIVED THE SHOES AND NO CUSTOMER SERVICE
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I purchased the shoes month ago. I never received the shoes but the money was out of my account at the same day of the order on-line, 34 days ago.
No customer service help at all, no supervisor, no manager to deal with it, was treated like a "hot... Read More »
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Complaint
Posted 9/5/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/05/18
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FULLERTON, CA
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Too Heavy-Bad Shoes
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I really wanted to love these shoes, especially at $150 a pair. I received them and read all the instructions that said they were more difficult to break in while you adjust to them. Well, after 12 weeks and over 150 miles of adjusting to them, it... Read More »
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Complaint
Posted 11/25/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/25/17
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ALTOONA, IA
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Bad Shoes
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I purchased G-Defy Shoes spring of 2017. Within a month the heel separated from the shoe body. I contacted customer service and had to deal with that, but they sent me new shoes to replace the ones that were bad. Guess what the Replacement pair ca... Read More »
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Complaint
Posted 10/19/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 10/19/17
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OAK GROVE, LA
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Don't BUY. They don't last past 6 months.
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I purchased a pair of gravity defyer shoes and I have had them for 6 months and now the left one has a clicking sound in it. I am not happy because these shoes were not worn to do any type of exercise, running or anything to make them become defec... Read More »
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Too Heavy-Poor Quality
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I ordered some of Gravity Defyer shoes early this year. Took a while to get them and when I did, they were not the right size (my problem not knowing how their sizing worked). I returned them for exchange, and also a not-quite duplicate order that... Read More »
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Business's response - by Gravity Defyeron 10/24/2016
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Hello Peggy,
We are sorry to hear you had a bad experience. Please message us your order number so we can look into this issue and get back to you with a solution. Thank you for your time. In the future please feel free to contact customer servi... Read More »
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Big help for bad knees.
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I use gravity defyer sneakers exclusively. I have bad knees and the shoes make it possible for me to play tennis and walk around all day with no problems in knees or back. Sizes vary and I have had to buy the sneakers in a larger size than I usual... Read More »
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Business's response - by Gravity Defyeron 10/10/2016
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Thank you for sharing your experience Julia! Read More »
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Shop Elsewhere
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Own four pair. Shoes offer highly cushioned walk. Extra height of heels due to springs can cause stability issues. Minor relief for neuropathy. Leathers uppers are cheap quality. Workmanship OK. Minimal product description on website: uppers on la... Read More »
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Business's response - by Gravity Defyeron 10/4/2016
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Hello Gene,
Please message us your order number, full name or phone number so we can look further into this issue. Each pair purchased from Gravity Defyer has a manufacture warranty. Once you send your order information I will have a manager cont... Read More »
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Complaint
Posted 6/3/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/03/16
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COLTON, CA
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Complaint
Posted 5/10/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/10/16
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VENTURA, CA
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Enough is enopugh.....
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I'm sorry, but I MUST write a negative review after 5 tries. The return policy is fine (as opposed to the other reviews posted) as they should be at the cost, BUT.....this is the fifth pair of their shoes that start off inCREDibly comfortable, but... Read More »
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Complaint
Posted 3/16/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/16/16
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PETALUMA, CA
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Do not buy these shoes!
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I bought a pair of Gravity Defyer Extora Athletic shoes beginning of January. When the shoes arrived, they seemed comfortable on the feet, however, I did not get a chance to try them in a real extended walk for a full month due to the rainy weathe... Read More »
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Complaint
Posted 12/15/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/15/15
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CARLETON, MI
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If returning an item, CHECK YOUR BANK BALANCE !
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I ordered a pair of men's shoes for a gift. My husband said they were too stiff. I called GD to let them know i would be returning the shoes then took them to FedEx. I was told when i ordered the shoes that i had 30 days to try them out but kept t... Read More »
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Complaint
Posted 11/9/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/09/15
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HARRISONBURG, VA
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Complaint
Posted 11/9/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/09/15
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SOUTH LAKE TAHOE, CA
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GRAVITY Defyer Customer Service/Quality Very Poor
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I purchased a shoe in Nov 2014, 12 months after, the shoe is falling apart and I am getting blisters every time I use it. I called Customer Service and they asked me to send pictures of my foot with the blisters and a pic of the shoe (the metal ro... Read More »
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Complaint
Posted 4/13/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/13/15
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KENT, WA
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How good is a gravity defer shoe? Who knows.
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I ordered a pair in December 2014 and kept getting emails over the next 4 months that my shoes were on back order. I finally gave up and ordered a pair of Hoka One One shoes that came 2 days later from Zappos and are everything that Gravity Defyer... Read More »
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