Group ISO, Inc.

4.3 star rating Rating - based on 28 reviews & complaints
Group ISO offers total merchant services. We provide credit card processing and check processing for all business types. www.groupiso.com  
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Group ISO, Inc. Categories
Credit Card Terminal Systems Service
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Customer Reviews, Ratings & Complaints
Review Posted 2/6/2013
Absolutely no complaints
We are happily leaving a review for Group ISO. Our company has been with group ISO for 3+ years now. We have absolutely no complaints. Just a few benefits that pop into my head. *rates are competitive *staff is helpful, knowledgeable and friendl... Read More »
 
 
 
Review Posted 1/30/2013
THERE WHEN I NEEDED THEM
Deea Smith and Group ISO were there for me when I needed credit card services quickly. After the merchant services group I had used for 10 years, they were a breath of fresh air. Deea actually meant what she said. Things got done quickly and quest... Read More »
 
 
 
Review Posted 12/6/2012
Great Customer Service!
I'd like to give a positive review on the following people. Rosalyn Jopski, and Jaemes Bonanno. They handled my application and approval process. They were very professional and I loved the fact that they were both there when I needed them. They a... Read More »
 
 
 
Review Posted 8/28/2012
Excellent Service
I was a start up business and GROUP ISO gave me an oppurtunity that no other processer would. I am very pleased with the level of service and professionilsm at GROUP ISO. Read More »
 
 
 
Review Posted 8/28/2012
Glad to be a costomer
My experience with Group ISO has been 100% awesome to this point. When I came to them with my credit card banking needs they not only me set up and fully operational within 24 hours they also took the time and patiently explained the transcription... Read More »
 
 
 
Review Posted 7/3/2012
I must share:
My experience with ISO has been very pleasant. The reps are very easy to communicate with. Costumer Service is always at your service. My personal sales Rep Deea Smith is friendly, sweet and professional. In today's market place its refreshing. Read More »
 
 
 
Review Posted 5/1/2012
Quick, Efficient & Professional
I love working with these guys. They always respond quickly to emails, they don't make me stay on hold, they have very reasonable rates, they answer all my questions and they're very professional. Overall they know what they're doing & they do it... Read More »
 
 
 
Review Posted 4/26/2012
Fantastic Customer Service, Effecient, Low Rate, Love my Rep DEEA SMITH, She's Awesome & Knowledgable!!
I can only sing praises to Deea Smith at Group ISO, she leads a great team and has been just so nice to deal with. Any concerns or questions I have, was answered immediately with positive attitude. Even after I signed up and have more questions, s... Read More »
 
 
 
Review Posted 4/23/2012
great and the best
everything was so smooth and great customer services that I would only work with group ISO,Rosalyn and her staff if you are looking for good pricing and customer services please do it here!! Read More »
 
 
 
Review Posted 3/15/2012
Group ISO
When I started my business in 2011, I was undecided on which Credit Card services to use. I have to say that my decision to work with Group ISO was one of the best decisions I have made. Evy Guthrie set our account up and was knowledgeable with th... Read More »
 
 
 
Review Posted 1/23/2012
Great Company!
I was brand new to business and needed to accept credit cards as a way of payment. I had called several companys, including my own bank, to handle my business credit cards. Upon speaking with Group ISO, specifically Evy Guthrie, I had my fears put... Read More »
 
 
 
Review Posted 9/28/2011
Review 9/28/2011
I received great service from this company and would highly recommend this service to other business owners.

Patrick.S Read More »
 
 
 
Review Posted 9/27/2011
Review 9/27/2011
I’m very pleased with my experience with Group ISO. They seem to share my business philosophy- “Make it easy for your customers to do business with you.” They deliver a high level of personalized service that started with the sales process. The M... Read More »
 
 
 
Review Posted 9/21/2011
Review 9/21/2011
I wanted to take the time to send this review based on my experience and business partnership with Group ISO, namely Deea Smith. This is a testament to follow up. I was working with another merchant services company for the past 6 years and was co... Read More »
 
 
 
Review Posted 5/6/2011
Review 5/6/2011
I recently worked with Group ISO to set up an account for our website. GISO rates were the most reasonable we found--they weren't the lowest, but the only lower ones had some other nasty hidden fees. Our representative worked with us closely, and... Read More »
 
 
 
Review Posted 4/27/2011
Review 4/27/2011
Excellent Customer follow up and service. Low rates, and very friendly! Read More »
 
 
 
Complaint Posted 4/20/2011
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Review 4/20/2011
My company was recently terminated by Group ISO because of "a change in the industry." We have a .006% charge back rate, had recently had our monthly limit upped to 125k per month, our reserve requirements removed, and had been approved for an AME... Read More »
 
 
Business's response - by Jennifer V.on 6/1/2011
Our risk department and manager would be more than willing to come to a resolution with you. Please contact us so we can have a chance to work with you. Read More »
 
Review Posted 4/12/2011
Review 4/12/2011
4/12/2011 At ADVANCEDVAPORS.COM we take pride in our products & customer service. Needing to find another Merchant Processor to better handle our loyal & new customers confidential information we chose Group ISO. Evy Guthrie, Merchant Service Exe... Read More »
 
 
 
Review Posted 2/7/2011
Review 2/7/2011
I am very happy with the level of service my company has received from Group ISO. We previously had a different merchant services provider and had a horrible experience. With Group ISO I have no problem with payments and service. Whenever I call i... Read More »
 
 
 
Review Posted 1/28/2011
Review 1/28/2011
Our company has been looking for a processor for the past several month and Group ISO is the only one that was able to land one for us. The customer service that they provided was excellent! They did everything in their power to land us a processo... Read More »
 
 
 
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Additional Business Information
Hours   Group ISO is open Monday through Friday 7:00 AM - 6:00 PM PST Phone   (800) 960-0135 Address   P. O. Box 11207
Newport Beach, CA 92658
Website   http://www.groupiso.com Email   mfox@groupiso.com
Contact   Michael Fox Other  
 
 
 
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